Privacy policy

At STEPIFY, we respect your privacy and are committed to handling your personal information responsibly and transparently.

This Privacy Policy explains what information we collect, how we use it, who we may share it with, and the rights available to you when you visit or shop at STEPIFY.

Who We Are

STEPIFY is an online trading brand operated under the registered business name FGF Commerce, established in Ireland.

STEPIFY / FGF Commerce
Email: shopstepify@gmail.com
Phone: +353 89 982 1882
Ireland

Information We Collect

When you visit our website, place an order, create an account, contact us or otherwise interact with STEPIFY, we may collect information such as:

  • Your name
  • Billing and delivery address
  • Email address and phone number
  • Order and transaction information
  • Payment-related information
  • Account information, where applicable
  • Customer service communications
  • Device, browser and website usage information
  • Information collected through cookies and similar technologies

How We Use Your Information

We may use your personal information to:

  • Process and fulfil your orders
  • Arrange payment, shipping and delivery
  • Provide customer service
  • Manage returns, refunds and order enquiries
  • Maintain and improve our website and services
  • Prevent fraud and protect the security of our store
  • Comply with legal, tax and regulatory obligations
  • Send marketing communications where you have consented or where otherwise permitted by law

Payments

Payments made through STEPIFY are processed using secure third-party payment providers. STEPIFY does not directly store complete payment card details where those details are processed by our payment providers.

Shopify

Our online store is powered by Shopify, which provides the ecommerce platform we use to operate STEPIFY.

Shopify may process personal information in connection with your use of our store, including information required to operate the website, checkout and related services.

Sharing Your Information

We may share personal information with trusted service providers where reasonably necessary to operate our business, including:

  • Shopify
  • Payment providers
  • Manufacturers and fulfilment partners
  • Shipping and delivery companies
  • Technology, hosting and analytics providers
  • Professional advisers and authorities where required by law

We do not sell your personal information to third parties for their own independent use.

International Processing

Some of our service providers, fulfilment partners or technology providers may be located outside Ireland or the country where you live.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are used where required by applicable data protection law.

Cookies

STEPIFY uses cookies and similar technologies to operate the website, remember preferences, understand website activity, improve our services and, where permitted, support advertising and marketing.

Where required, you can manage your cookie preferences through the cookie controls available on our website.

Marketing Communications

If you subscribe to STEPIFY marketing communications, we may send you information about products, promotions, offers and updates.

You can unsubscribe at any time by using the unsubscribe link included in our marketing emails or by contacting us.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer service and meeting legal, accounting and tax obligations.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request restriction of certain processing
  • Object to certain uses of your information
  • Request data portability where applicable
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with an applicable data protection authority

To exercise a privacy right, contact us at shopstepify@gmail.com.

Children's Privacy

Our website is intended for customers who have the legal capacity to make purchases. We do not knowingly collect personal information directly from children where doing so would require parental or guardian consent under applicable law.

Security

We use reasonable administrative, technical and organisational measures to help protect personal information from unauthorised access, loss, misuse or disclosure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices or legal requirements.

The latest version will be published on this page.

Contact Us

If you have questions about this Privacy Policy or how STEPIFY handles your personal information, please contact:

STEPIFY / FGF Commerce
Email: shopstepify@gmail.com
Phone: +353 89 982 1882
Ireland

Last updated: 17 September 2026